Terms of Use

Last Updated: 1st Jan 2025

Welcome to New Era Pharma. By accessing or using this website, you agree to comply with these Terms of Use.

Use of Website:

This website provides general information about our products and services. You agree not to disrupt the site or attempt unauthorized access.

Intellectual Property:

All logos, content, text, graphics, and images on this website belong to New Era Pharma.

Accuracy of Information:

Information may not always be current or error-free. New Era Pharma is not liable for reliance on website content.

External Links:

We are not responsible for third-party websites linked from this site.

Limitation of Liability:

We are not liable for direct, indirect, or incidental damages arising from site use.

Changes to Terms:

We may update these Terms without prior notice.

Privacy Policy

Last Updated: 1st Jan 2025

New Era Pharma values your privacy and is committed to protecting your personal information.

Information We Collect:

• Name, email, phone number (contact form submissions)

• Browser type, IP address, usage analytics

• Voluntary information submitted by users

How We Use Information:

• To respond to enquiries

• To improve website performance

• To enhance user support

Sharing of Information:

We do not sell or rent personal information. Data may be shared with authorized staff or legal authorities if required.

Data Security:

We use reasonable security measures to protect your data.

Your Rights:

You may request access or correction of your data via:

newera16.bangalore@gmail.com

Disclaimer

Last Updated: 1st Jan 2025

General Information:

The information on this website is for general informational purposes only and is not medical advice.

Product Information:

Descriptions and images may vary. Always follow the guidance of qualified healthcare professionals.

No Warranty:

Content is provided “as is” without warranties of any kind.

Limitation:

We are not responsible for errors or consequences resulting from site usage.

Acceptable Use Policy

Last Updated: 1st Jan 2025

You agree NOT to:

• Use the site for unlawful purposes

• Upload harmful content, malware, or spam

• Attempt unauthorized access

• Copy or misuse website content without permission

• Impersonate any person or entity

Violating this policy may result in restricted access or legal action.

Return & Replacement Policy

Last Updated: 1st Jan 2025

Eligibility for Return:

• Products delivered damaged or tampered

• Incorrect batch or wrong items shipped

• Expired goods (if applicable)

Non-Returnable Items:

• Opened or partially used items

• Temperature-sensitive products

• Items damaged after delivery

Return Process:

1. Notify us within 48 hours.

2. Provide invoice, batch number, and supporting photos.

3. After verification, replacement or credit will be processed.

Contact:

newera16.bangalore@gmail.com

udayasimha@newerapharma.co.in